Shipping and Returns

Made to order

Every Grounded Light print is made to order and printed in the UK by a professional photographic printer. Delivery typically takes 7–14 days, and you'll receive tracking details by email once your order ships. (International orders may take longer.)

Where we ship

We ship to the UK and internationally. Delivery costs are shown at checkout.

Our satisfaction guarantee

If something is wrong with your order, we'll either replace it or refund it. One remedy per order, not both.

Damaged on arrival

If your print arrives damaged, please use the contact form on this website and include your order number and photos of the damage. Once we've assessed it, we'll send a free replacement or refund your order. We may ask you to return the damaged item so we can dispose of it. If so, we'll cover the return cost, and we may wait for it to arrive before issuing a refund.

Changed your mind?

Let us know through the contact form within 14 days of receiving your order. The item must reach us within 14 days of your notification. Postage will be at your own expense.